The time it takes for your order to be dispatched depends the type of items ordered. The table below shows how long the processing time will be. Add this to the delivery estimate to get an idea of when to expect your order.
We try to keep all non-stationery items in stock at all times, but we may have limited stock of some item. If we do not expect to be able to dispatch your order within the normal time you will be contacted via email. You will have the opportunity to cancel part or all of your order if you need your items before we can send them.
The available delivery options will be shown during checkout. Delivery is calculated based on the weight of items ordered and the destination. There are upgrades available to speed up delivery time - these will be shown during checkout. When viewing your Shopping Bag, click on the 'View Delivery Costs' icon underneath the 'Update Quantity' tab - to see the delivery charge options before you checkout your order.
We currently deliver to the UK and Ireland. We can on occasion arrange delivery to other destinations within the EU - but please contact us first for a quote.
* All delivery services are estimates and refer to working days. Royal Mail 1st Class and Recorded services deliver Monday to Saturday. Special Delivery and Parcelforce services are delivered Monday to Friday only. All except 1st class and Airmail will require a signature upon delivery.
On The Day stationery (Table Plans, Orders of Service etc.) ordered more than 8 weeks before your wedding would not normally be dispatched after 6 weeks, as we work backwards from your wedding date. Proofs would be sent approx 2 weeks before your wedding, with the aim of dispatching the order 1 week before the wedding.
There is no charge for delivery of invitation samples. For all other items delivery within the UK ranges from £2.50 to £10 for standard delivery service. The delivery cost will be calculated during checkout based upon the weight of the items ordered. To check delivery costs before checking out, just add everyhting to your shopping bag and click the 'View Delivery Costs' icon underneath your shopping bag contents.